FAQs

General

On average, how long do the products & tools last?
Why does my skin feel dry?
How do I apply my products?
How quickly will I see change in my skin?
How can I share my results?
Why should I sign up for our auto-subscription of my products and tools?
In addition to convenience, by signing up for the auto-refill program you will save 10% on each product and earn points towards your loyalty membership.

Serums

Which serum is right for me?
If I have all three serums, which order should I apply them?
Why does my skin feel dry after using the EGF Activating Serum?
This is because of Epidermal Growth Factors, or EGF’s, speed up your cell turnover. It is important to exfoliate regularly to slough off this dead skin and reveal your healthier brighter more glowing skin underneath. You can use our Dermaplaning Tool to quickly slough off this dead skin as well as our TCA Multi-Acid Face Peel for a deep gentle exfoliation.

Peel

Can your TCA Multi-Acid Peel for face and body be used on sensitive skin?
Peels are much better for your skin than scrubs. They are not abrasive, and they perform many other functions besides just exfoliation. In addition to being a deeper, non-abrasive exfoliation, peels can hydrate, kill acne-causing bacteria, lift hyperpigmentation, treat sun damage and dry skin, and speed up cell turnover, all revealing brighter, healthier more glowing skin without irritation.

Micro-Roller

Can the Micro-Roller be used if I use Retin-A?
Absolutely! In fact, we recommend it. You can even use the retin-a after you use the roller. We recommend testing out a small patch on your cheek before doing your whole face. Wait 24 hours to make sure there is no adverse reaction
Can I use the Micro-Roller to help improve the areas around my eyes?
Anything I should totally avoid with the Micro-Roller?
Will I experience any downtime after Micro-Rolling?
Is your Micro-Roller FDA Approved?
How many times a week can the Micro-Roller be used?
What size needles do you offer?
How often should I replace my Micro-Roller?

Dermaplaning Tool

Will dermaplaning make my hair grow back thicker and darker?
This is only a myth. It is actually physiologically impossible for your hair to grow back thicker and darker. Dermaplaning is actually the best and healthiest way to remove your hair while actually benefiting your skin with a deep exfoliation.
Can I dermaplane If I have acne?
How is your Dermaplaning Tool different from the others?
Why am I having trouble removing the Dermaplaning Tool blade?

Shipping

What is your return policy?
As part of our commitment to you, all StackedSkincare® purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased you may return them within 30 days. Click here for our return policy and instructions on how to return your purchase.
Why does my tracking say the package Marked As Delivered But Not Physically Arrived?
Why is my international order confirmation say it is being shipped to Folcroft, PA?