We hope you love what you ordered. But in case you don't—perhaps it's not suitable for your skin concern—we'll coordinate a consultation with our skincare experts, issue you store credit or issue you a refund. Returns are free. You have up to 30 days to return items purchased at StackedSkincare.com.
To Receive Store Credit + $20 Additional Credit:
- Please complete this form to receive your store credit.
- Your store credit and bonus of $20 will be visible in your Rewards account within two business days. You can use your points at checkout on your next order.
To Refund To The Original Form Of Payment:
- Please complete this form to receive your refund.
- We'll refund the purchase price to your original form of payment within 7-10 days. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
- Products you received for free as part of a promotion will not be refunded.
- If you're requesting a refund on an item you received as a gift, we'll email your refund in the form of an electronic StackedSkincare Gift Card.
- Shipping Charges: Unfortunately, we cannot refund shipping charges.
Reserved Rights Regarding Returns
StackedSkincare reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “returns fraud"
- An irregular or excessive returns history involving altered, damaged, or missing items
- Potential fraudulent or criminal activity
We know you can’t wait to get your hands on our products. That’s why we process all orders received before 11 am PST the very same day. Orders placed after 11am PST will be processed the next business day. Pretty speedy, right? Like most companies, we take the day off on national holidays, but we’ll get your shipment out the next business day.
We offer free USPS shipping in the US for orders over $75.
StackedSkincare® offers multiple shipping options for all international orders available to select at checkout, though please note that you’re responsible for international duties & taxes imposed on imports in your country.